How ESS handles information on this company website.
This policy applies to eireannsoftwareservices.com and direct company enquiries. BarnPage, Briefena, and future ESS products publish their own privacy notices describing product data. Where a product notice conflicts with this standard policy, the product notice controls for that product.
1. Who we are
Eireann Software Services ("ESS," "we," "us," or "our") is an independent software company founded and owned by Jason Doyle. Questions about this policy or privacy requests can be sent tocontact@eireannsoftwareservices.com.
2. Information this website processes
This company website does not provide user accounts or web submission forms. When you visit, our hosting and security provider may process technical request information such as IP address, browser and device details, requested pages, timestamps, and security signals. If you email us, we receive your email address and the information you choose to include.
3. How we use information
- to deliver, maintain, and secure the company website;
- to detect abuse, troubleshoot faults, and protect our systems;
- to answer company, product, billing, refund, and privacy enquiries;
- to maintain records needed for business, compliance, and dispute handling; and
- to comply with law and enforce our agreements.
4. Legal bases
Where data protection law requires a legal basis, we process information as needed to perform a contract or take requested steps before a contract, pursue legitimate interests in operating and securing our business, comply with legal obligations, or act with consent where consent is required.
5. Service providers and disclosures
The company website is hosted by Cloudflare, which processes limited technical information to deliver and protect it. We may use professional advisers or service providers where reasonably needed to operate the business. We may disclose information when required by law, to protect rights or safety, or in connection with a business reorganisation. We do not sell personal information or share it for cross-context behavioural advertising.
6. Paddle and product purchases
When a product purchase is processed by Paddle, Paddle acts as Merchant of Record and processes payment, tax, transaction, and buyer-support information under its own privacy notice. ESS does not receive full payment-card details from Paddle. The relevant product privacy notice explains any account or subscription data the product receives.
7. Cookies and analytics
This company website does not set advertising or personalisation cookies and does not currently run behavioural analytics. Cloudflare may use strictly necessary security mechanisms to prevent abuse and deliver the site. Product websites may use different technologies as described in their own privacy notices.
8. Retention
We keep enquiry records only as long as reasonably needed to respond, maintain business records, meet legal obligations, or resolve disputes. Hosting and security logs are retained according to operational need and provider settings. Product retention periods are described in product-specific notices.
9. Security
We use reasonable administrative and technical measures intended to protect information against unauthorised access, loss, misuse, or alteration. No internet transmission or storage method can be guaranteed completely secure.
10. International processing
ESS and its providers may process information in countries other than your own. Where required, appropriate transfer mechanisms or contractual safeguards are used for international transfers.
11. Your privacy rights
Depending on where you live, you may have rights to access, correct, delete, restrict, object to, or receive a portable copy of personal information, and to withdraw consent. You may submit a request by email. We may need to verify your identity and may retain information where law permits or requires it. You may also complain to your local data protection or privacy regulator.
12. Children
This company website is not directed to children under 13 and we do not knowingly collect their personal information through it. Product-specific age, guardian, or consent rules are described by the relevant product.
13. Changes to this policy
We may update this policy as our website, providers, or legal obligations change. The effective date above identifies the current version. We will provide additional notice where required.
14. Contact
Privacy questions and requests can be sent tocontact@eireannsoftwareservices.com.